Hospitals and Special Programs 2017 Education Schedule

PRI’s Risk Management Programs are exclusively for current PRI insureds. Invitations and registration materials will be sent to all insureds in advance of each program. Facility Risk Management contacts are encouraged to share the schedule of programs and invitations with other appropriate individuals within their organization who would benefit from attendance. Suggestions about future topics or questions should be directed to Diana Moore, Director Hospital Risk Programs, or 315-506-6768.


Live Webinar
Wednesday January 11, 2017, 2:00 p.m. – 3:00 p.m.
Ensuring Compliance with the NYS Safe Patient Handling Law
New York’s Safe Patient Handling (SPH) legislation was passed in 2014. Hospitals, nursing homes, diagnostic treatment centers and clinics, state-operated group homes are required to have plans in place by Jan. 1, 2017. The state law calls for the use of engineering controls, lifting and transfer aids or assistive devices that staff can utilize to perform patient/resident lifting, transferring and repositioning tasks. Conducting Environmental Assessments, Patient Assessments and Loss Time and Injury Data Analysis are 3 key program components required to move you toward NYS SPH compliance. This session will discuss what it takes to put these 3-program pieces together in order to establish and embed your organization’s SPH Program. A SPH Business case demonstrating ROI will also be presented. Join Paula Pless, the Director of Kaleida Health’s SPH Program for this presentation. Kaleida Health is the largest healthcare system in Western NY with an SPH Program that has been meritoriously in place for 13 years.


Live Webinar
Wednesday February 15, 2017, 2:00 p.m. – 3:00 p.m.
TJC Update & Hot Topics – Regulatory Compliance as the Foundation to Safe Patient Care
Regulatory and accrediting organization requirements are the foundation for quality care and patient safety – the requirements upon which healthcare organizations build excellent practice. As accrediting organizations, including The Joint Commission, have aligned requirements and processes to meet the expectations of the Centers for Medicare and Medicaid Services (CMS), issues of standards interpretation, survey nuances and strategies for compliance have evolved.

This session will provide the most recent updates to TJC requirements, including how organizations are faring with TJC’s new SAFERMatrixTM scoring model. We’ll also review the Top 10 challenging requirements and provide practical strategies for compliance. The last segment of this one hour webinar will focus on using risk assessment processes to mitigate patient safety events within the organization. Learning objectives include the ability to identify at least one frequently scored standard and one strategy to achieve sustained compliance; the ability to name one way to involve and help everyone understand their role in promoting patient safety.


Live Webinar
Wednesday March 22, 2017, 2:00 p.m. – 3:00 p.m.
Risk Management and Legal Issues Surrounding LGBT Care
Health care providers to the LGBT community face a world of legal uncertainty based on the multiple federal, state, and local laws; as well with uncertainty with the ever changing CMS and JCAHO standards and the impact of the Affordable Care Act. This program addresses some of the major legal issues and concerns providers face and provides risk management recommendations, geared to offices and facilities, to reduce or mitigate the potential negative effects of these landmines. Join presenter Josh Charles Hyatt, DHSc, MHL, CPHRM, FASHRM, Executive Director, Integrated Risk Management for Keck Medicine of the University of Southern California as attendees will learn to: Identify and critically discuss at least 4 primary legal issues surrounding LGBT care in the office and facility setting; Understand and apply the various legal terms and principles that impact LGBT care in the office or facility setting; Implement recommendations that can reduce or mitigate potential libelous situations in the provision of care of LGBT patients and in office or facility operations.


Live Webinar
Tuesday April 18th 2017, 2:00 – 3:00 p.m.
Telemedicine Realities and Potentials
The use of telecommunications technology is changing the way healthcare is being delivered. Telemedicine is used in almost every hospital and is extending out to clinics, physicians’ offices, the workplace and home. Along the way it has become a truly disruptive innovation with opportunities for increased access and quality along with new challenges to traditional providers and health systems. Join Gary Capistrant, Chief Policy Officer of the American Telemedicine Association (ATA) as he discusses the cost effectiveness, quality of care and patient acceptance of telemedicine, and the liability issues associated with the technology.


Live Webinar
Thursday May 11, 2017, 2:00 – 3:00 p.m.
How the Affordable Care Act Continues to Challenge Medical Professional Liability
Join Michael Matray, editor of Medical Liability Monitor, as he dives deep on the future of the Affordable Care Act, how clinical integration presents unique medical malpractice risk challenges and the direction healthcare liability law will likely take under a Donald Trump presidency. Mr. Matray will take a crystal ball look at the future of the U.S. healthcare delivery system from a medical professional liability perspective.


Live Webinar
Tuesday June 13, 2017, 2:00 – 3:00 p.m.
The Zika Healthcare Crisis: Managing Fears, Risks and the Unknown
This webinar will address the current state of the Zika crisis both here in the US and in the Western Hemisphere. We will discuss what is known so far about the disease etiology, transmission and geographic spread. Specific attention will be paid to the healthcare risks known so far in terms of its impact on pregnant women and infants and what is being done to address those fears and concerns. Also to be discussed will be new information related to the sexual transmission of this disease and what can be done to educate and combat the spread of Zika in this realm. We will also focus on how best to conduct realistic risk management related to the concerns associated with the spread of Zika and ways in which to allay and confront the fears, both real and unsupported, in managing this serious disease in both the hospital and outpatient setting.


Live Webinar
Wednesday July 12, 2017, 2:00 – 3:00 p.m.
Malpractice Risks in Medication Management
More than 80 percent of the U.S. population takes at least one prescription medication and nearly 30 percent take as many as five medications daily. One out of every nine medical malpractice cases is associated with a medication error. They occur in all phases of the medication process (and sometimes in more than one) from the clinician’s order to the management of the recipient patient. Medication errors occur wherever patients are cared for – physician’s office, emergency department, operating room, recovery room, patient room and all clinics and service units in between. They impact newborns to centenarians, the seriously ill and the perfectly healthy, veteran physicians and nurses as well as less experienced providers.

This webinar will highlight key malpractice risks associated with medication management based on findings from a comprehensive analysis of 3,064 medication-related cases from CRICO Strategies' national Comparative Benchmarking Database, which contains over 350,000 Medical Professional Liability claims from across the US. This webinar will focus on medication related errors that occur during the four steps of the medication process –ordering, dispensing, administering and monitoring and will explore the risks associated with each of these steps. Presenters Penny Greenberg, MS, RN, CPPS and Barbara Szeidler, RN, BS, CPHQ, CPPS, Senior Program Directors for Patient Safety, CRICO Strategies, will highlight provider concerns and regulations associated with opioid prescribing.


Live Webinar
Thursday August 10, 2017, 2:00 – 3:00 p.m.
Ambulatory Surgery Centers: Current Issues & Challenges
This webinar will provide an update for Ambulatory Surgery Center administrators, business office managers, nurse managers, owners and anyone interested in the ASC industry. We will discuss the current issues in the industry, including recent regulatory changes, current CMS and accreditation survey issues and the future of the industry.


Live Webinars
Wednesday September 13, 2017, 2:00 – 3:00 p.m.
Informed Consent…AND Refusal: The Yin & the Yang
Christopher J. Allman JD, CPHRM, a twenty-year attorney, who has spent the majority of his practice in healthcare law and risk management and is currently the Midwest Regional Director of Risk Management for Prime Healthcare Services, Inc. will discuss in this session the elements and law behind of informed consent and the importance of getting an appropriate informed from your patients. This session will also discuss patient’s rights in giving (or refusing to give) consent and what happens when your patients are unable to give you consent. Finally, we will discuss strategies you can use in the consent process to keep you out of court.


Live Webinar
Tuesday October 10, 2017, 2:00 – 3:00 p.m.
"Metadata and Audit Trails and Digital Fingerprints…Oh My!": Liability Issues with Electronic Health Records


Live Webinar  
Tuesday November 14, 2017, 2:00 – 3:00 p.m.
Don't Gamble with Patient Safety: Find and Fix the Root Causes
Many of our health care delivery systems are not designed to prevent errors. Dr. Nidia S. Williams, Administrative Director of Operational Excellence (OpX) for the Lifespan Corporation in Providence, Rhode Island, Lean Six Sigma Black Belt and Master Black Belt, will illustrate how using both RCA (TapRooT) and Failure Modes and Effect Analysis (FMEA) can examine process errors that lead to failures. Using data collected through incident/event reporting systems provides an opportunity for an organization to optimize event review workflow, and design new and more comprehensive processes for serious event investigation. Robust root cause and apparent cause analysis systems and tools allow healthcare organizations to better identify the causal failures responsible for incidents and medical errors. By using RCA and FMEA we are able to determine failure points in care delivery processes and then implement corrective actions aimed at process and system redesign. Moreover, an efficient and supportive structure of accountability for tracking associated improvements plans further allows for measurement of effective corrective actions, and thus mitigates the opportunity for event re-occurrence.


Live Webinar
Tuesday, December 12, 2017, 2:00 – 3:00 p.m.
“Physician Risks”
Presented by Pamela Bopp, MA JD DFASHRM CPHRM AIM DSA, Executive Vice President/Chief Risk Officer, Western Litigation

NOTE: In addition to PRI email correspondence, please check the education schedule regularly for updates or changes.